This Privacy Policy explains how Mermaid Kit collects, uses, and protects information when you use our services. By using Mermaid Kit, you agree to this policy.
- Account & Contact: Name, email, and support messages.
- Diagram Content: Mermaid code, text prompts/descriptions, AI architecture feedback, and diagram metadata.
- Uploads: Files and images you provide (e.g., whiteboard photos) for AI conversion.
- Usage Data: Feature usage (text-to-diagram, whiteboard-to-diagram, AI checks), pages visited, and interactions.
- Device & Technical: IP address, browser/OS, device identifiers, performance and error logs.
- Provide and improve the Mermaid editor, AI text/whiteboard-to-diagram, exports, and sharing features.
- Run AI processing on your inputs (e.g., turning descriptions or photos into Mermaid drafts, architecture checks).
- Maintain security, prevent abuse, and enforce usage limits.
- Measure performance and improve product reliability.
- Communicate with you about updates, support, and service notices.
See our Cookie Policy for how we use cookies for authentication, preferences, analytics, and reliability.
We may share data with service providers who help us operate Mermaid Kit:
- Cloud hosting/storage and CDN providers for files and images.
- Analytics providers to understand feature usage and performance.
- AI model providers to process text, diagrams, and uploads.
We do not sell personal information. Providers are required to protect your data and use it only as instructed.
We apply technical and organizational measures (encryption in transit, access controls, monitoring) to protect your information. No system is 100% secure; please avoid uploading secrets or production credentials.
We retain data while your account is active or as needed to provide Mermaid Kit. Drafts or uploads may be deleted when you remove them or close your account, subject to legal requirements.
- You can request deletion of your account and associated content.
- You may control cookies through your browser settings.
- You may opt out of non-essential communications.
We may update this policy from time to time. We will post updates on this page and adjust the “date” above.
For questions about this Privacy Policy, please contact us.